Terms and Conditions

 

Effective Date: August 8, 2026
Last Updated: August 8, 2026

These Terms & Conditions govern your use of the Bloomhaven Marketing website and your purchase or use of services provided by Bloomhaven Marketing.

By accessing our website, submitting an inquiry, purchasing services, signing a proposal or agreement, or otherwise engaging Bloomhaven Marketing, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

For purposes of these Terms, Bloomhaven Marketing, Bloomhaven, we, us, and our refer to Bloomhaven Marketing. Client, you, and your refer to the individual or business engaging Bloomhaven Marketing.

1. Marketing Services

Bloomhaven Marketing provides strategic marketing, digital marketing, business growth, CRM, automation, implementation, consulting, training, and related services for businesses.

Our work may include strategy, marketing systems, digital presence, lead generation, customer communication, content, advertising, CRM implementation, automation, analytics, and other marketing or business support based on the services selected by the Client.

The specific scope, deliverables, timeline, investment, and responsibilities for an engagement will be outlined in the applicable proposal, service agreement, package, invoice, or other written agreement between Bloomhaven and the Client.

Bloomhaven may provide services directly to a Client or through a white label or business-to-business arrangement with another marketing professional, agency, or company.

2. Proposals and Agreements

Proposals provided by Bloomhaven are intended to outline the recommended scope of work and investment for a specific engagement.

A proposal becomes binding when accepted according to the terms provided in the proposal or when the Client otherwise enters into a written agreement with Bloomhaven.

Any changes to the agreed scope of work may require a written change to the existing agreement and may result in additional fees.

3. Client Responsibilities

Marketing works best when both sides are engaged in the process.

The Client agrees to provide accurate and timely information, approvals, materials, access, credentials, brand assets, business information, and other resources reasonably necessary for Bloomhaven to perform the agreed services.

The Client is responsible for reviewing and approving information, content, campaigns, advertisements, communications, and other materials when approval is requested.

Bloomhaven is not responsible for delays caused by incomplete information, delayed approvals, unavailable access, or other circumstances outside of Bloomhaven’s reasonable control.

The Client represents that any materials, information, images, trademarks, customer information, or other content provided to Bloomhaven may legally be used for the purposes for which they are provided.

4. Fees and Payment

Fees are established in the applicable proposal, agreement, package, or invoice.

Unless otherwise stated in writing:

• • Payments are due according to the payment schedule provided by Bloomhaven.
  • Recurring services are billed according to the agreed billing schedule.
  • The Client is responsible for applicable taxes and third party platform or usage fees.
  • Unpaid invoices may result in services being paused or suspended.
  • Bloomhaven may require outstanding balances to be paid before additional work is performed.

Third Party Platform Charges

Bloomhaven may use third party platforms and technology to provide services.

These may include CRM platforms, email services, SMS services, advertising platforms, website platforms, analytics tools, payment processors, scheduling systems, domain providers, and other software.

Third party charges are separate from Bloomhaven’s service fees unless specifically stated otherwise.

For BloomWorks and Go High Level services, SMS and email messaging charges are usage based and may either be billed directly to the Client or included on the Client’s Bloomhaven invoice, depending on the arrangement established for the account.

5. Scope Changes and Additional Work

Bloomhaven will make reasonable efforts to accommodate Client requests. Work that falls outside the agreed scope may require an additional fee.

If a requested project, revision, campaign, automation, integration, or other work materially expands the original scope, Bloomhaven will communicate the change and applicable fee before beginning the additional work whenever reasonably possible.

6. Marketing Performance and Results

Bloomhaven approaches marketing strategically and uses available data, industry knowledge, testing, and ongoing optimization to improve performance.

However, marketing results depend on numerous factors outside of Bloomhaven’s control.

Bloomhaven does not guarantee a specific number of leads, inquiries, bookings, sales, revenue, advertising results, search rankings, website traffic, social media growth, or conversion rate.

Changes in market conditions, competition, advertising platforms, search algorithms, consumer behavior, seasonality, pricing, reputation, website performance, and other factors may affect results.

Any projections, recommendations, goals, or performance estimates provided by Bloomhaven are not guarantees of future results.

7. Advertising and Third Party Platforms

Bloomhaven may manage or assist with advertising, search platforms, social media platforms, CRM systems, communication platforms, and other third party services.

These platforms are independently operated and may change their policies, features, algorithms, pricing, availability, requirements, or functionality at any time.

Bloomhaven is not responsible for account suspensions, rejected advertisements, algorithm changes, outages, policy changes, data loss, pricing changes, or other actions taken by a third party.

The Client remains responsible for complying with the terms and policies applicable to accounts owned by the Client.

8. CRM, Automation, and Client Data

When Bloomhaven provides CRM, automation, or implementation services, we may access and process information contained within the Client’s systems for the purpose of providing the contracted services.

The Client remains responsible for the information collected through its own marketing, website, forms, CRM, and communication systems, including obtaining any required permissions and consents.

Bloomhaven will use reasonable care when handling information accessed in connection with providing services.

Additional terms may apply to white label engagements, client data processing, or other specialized relationships.

9. White Label Services

Bloomhaven may provide services on behalf of another marketing professional, agency, or business.

Under a white label arrangement, Bloomhaven may perform marketing, CRM, automation, technical, implementation, or related services behind the scenes while the partner maintains the primary client relationship.

The terms governing a specific white label relationship will be established in the applicable agreement.

Unless otherwise agreed in writing, Bloomhaven will not represent itself directly to the partner’s end clients in a manner inconsistent with the white label arrangement.

10. Intellectual Property

Bloomhaven retains ownership of its proprietary business methods, strategies, frameworks, templates, systems, processes, training materials, educational resources, workflows, designs, and other materials developed or owned by Bloomhaven.

Client-specific materials and deliverables will be subject to the ownership and usage rights established in the applicable agreement.

Bloomhaven’s underlying systems, templates, workflows, processes, and intellectual property do not transfer to the Client simply because they are used in connection with a Client project.

The Client retains ownership of materials it provides to Bloomhaven unless otherwise agreed in writing.

11. Confidentiality

Bloomhaven understands that Clients may provide confidential business information in connection with an engagement.

Bloomhaven will use reasonable care to maintain the confidentiality of non-public information provided by the Client and will not knowingly disclose confidential information except when reasonably necessary to provide services, when authorized by the Client, when required by law, or as otherwise permitted under the applicable agreement.

Information that is publicly available, independently developed, already known to Bloomhaven, or lawfully obtained from another source is not considered confidential.

12. Communication

Bloomhaven may communicate with Clients by email, phone, text message, video conference, CRM communication, or other methods reasonably necessary to provide services.

Clients are responsible for maintaining accurate contact information and notifying Bloomhaven of changes.

Marketing communications are subject to the Bloomhaven Privacy Policy and applicable SMS and email consent requirements.

13. Cancellation and Termination

Cancellation and termination terms for ongoing services will be established in the applicable proposal or service agreement.

Unless otherwise stated in writing, termination does not eliminate payment obligations for services already performed, expenses already incurred, or amounts otherwise due under the applicable agreement.

Bloomhaven may suspend or terminate services if a Client fails to pay, materially breaches an agreement, provides misleading or unlawful information, engages in unlawful activity, or otherwise creates a material risk to Bloomhaven or its team.

14. Suspension of Services

Bloomhaven may temporarily suspend services when necessary because of:

• • Unpaid invoices
  • Missing required access or information
  • Third party platform restrictions
  • Security concerns
  • Client conduct
  • Technical issues outside of Bloomhaven’s control
  • Other circumstances that materially prevent Bloomhaven from providing the agreed services

Suspension does not automatically terminate an existing agreement or eliminate payment obligations unless otherwise agreed.

15. Disclaimer of Warranties

Bloomhaven provides marketing and business services using commercially reasonable efforts and professional judgment.

However, Bloomhaven does not warrant that the website, services, marketing systems, software integrations, campaigns, or other deliverables will be uninterrupted, error-free, completely secure, or produce a particular business result.

Third party platforms and services are provided and operated independently of Bloomhaven.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Bloomhaven Marketing, its owners, employees, contractors, and representatives will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to the use of our website or services.

To the extent permitted by law, Bloomhaven’s total liability arising from a specific service engagement will not exceed the amount actually paid to Bloomhaven for the services giving rise to the claim during the applicable period.

Nothing in these Terms is intended to limit liability that cannot legally be limited or excluded.

17. Indemnification

The Client agrees to indemnify and hold harmless Bloomhaven Marketing, its owners, employees, contractors, and representatives from claims, damages, liabilities, costs, and expenses arising from the Client’s violation of these Terms, unlawful use of the services, infringement of another party’s rights, or materials or information supplied by the Client.

18. Electronic Communications and Signatures

The Client agrees that electronic communications, electronic approvals, and electronic signatures may be used to enter into agreements and authorize services.

An electronic signature, electronic acceptance, or written approval may be considered legally binding to the extent permitted by applicable law.

19. Changes to These Terms

Bloomhaven may update these Terms from time to time.

The updated Terms will be posted on this page with a revised “Last Updated” date.

For existing Clients, the terms of a signed service agreement will continue to govern the applicable engagement unless otherwise provided in that agreement.

20. Governing Law

These Terms will be governed by the laws of the State of Maryland, without regard to conflict of law principles, unless otherwise provided in a written agreement or required by applicable law.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

22. Entire Agreement

These Terms, together with any applicable proposal, service agreement, statement of work, invoice, or other written agreement, constitute the agreement between Bloomhaven and the Client regarding the applicable services.

If a conflict exists between these Terms and a signed service agreement, the signed service agreement will control for that specific engagement.

23. Contact

Questions regarding these Terms may be directed to:

Bloomhaven Marketing

Email: hello@bloomhavenmarketing.com
Website: www.bloomhavenmarketing.com